Effective Date: May 21, 2026
At Green Home Health Care, we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.greenhhcare.com) and interact with our services.
1. Information We Collect
- Website Visitors: We may collect non-personal information such as browser type, IP address, pages visited, and cookies for analytics and site improvement.
- Personal Information: When you contact us or request services, we may collect your name, contact details, email, phone number, and other information you voluntarily provide.
- Protected Health Information (PHI): As a HIPAA-covered entity, any medical information we collect is handled strictly in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and California law.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our services
- Deliver home health care services and coordinate with your physicians
- Bill insurance providers (Medicare, Medi-Cal, private insurance)
- Improve our website and services
- Comply with legal and regulatory requirements
3. How We Share Your Information
We may share your information only as permitted or required by law, including:
- With your physicians and other healthcare providers involved in your care
- With insurance companies for billing and payment
- With business associates who assist us (under HIPAA agreements)
- When required by law or to protect the health and safety of patients
We do not sell your personal information.
4. Your Rights (HIPAA & CCPA)
You have the right to:
- Access and receive a copy of your medical records
- Request corrections to inaccurate information
- Request restrictions on how your information is used or disclosed
- Request confidential communications
- File a complaint with us or the U.S. Department of Health and Human Services
California Residents (CCPA/CPRA): You may have additional rights to know what personal information we collect, request deletion, and opt-out of the sale of personal information (we do not sell data).
5. Security
We implement appropriate administrative, technical, and physical safeguards to protect your information.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
7. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
Green Home Health Care 300 N. Third St. Unit 316 Burbank, CA 91502 Phone: (818) 810-7325 Fax: (818) 810-7327 Email: contact@greenhhcare.com